At C & M Navigation Systems, we have one guiding principle:
"Treat every customer as you would like to be treated. If there’s something you wouldn’t appreciate as a customer, don’t do it to anyone else."
Here’s what we stand for:
- Prompt Responses: We aim to answer your questions as soon as possible, typically within an hour, or at the very latest, later the same day (Monday to Sunday).
- Tailored Recommendations: We work closely with you to find the best sat nav for your needs. We don’t just sell the most expensive option—we recommend the most efficient one for you. Don’t be surprised if we suggest the cheapest model! We don’t deal in "good" or "bad" sat navs—we provide "the right sat nav for you."
- Same-Day Dispatch: Orders placed before 3 PM (Monday to Friday) are usually dispatched the same working day. We use fast and tracked services to ensure your product reaches you promptly and safely.
- Comprehensive Video Guides: After each purchase, we send a playlist of video guides to help you operate your sat nav. These guides are designed to suit all levels of technical knowledge.
- Hassle-Free Returns: We offer a 30-day return policy, no questions asked, as long as the product is returned in good condition, free from heavy marks or scratches, and with all original accessories in the box.
- Lifetime Map Updates: We provide free lifetime map updates and support with installing them.
- Customer-Centric Approach: Your ideas matter to us. We actively listen to your feedback and strive to implement it in our products wherever possible.
- Personalised Solutions: Every question or situation is treated individually, ensuring we provide the best solution rather than a generic response.
Of course, this list could go on, but we’ll let our customers’ reviews speak for us!
We understand that with so many sellers and companies offering similar products, it can be overwhelming. This often leads customers to either buy the first sat nav they come across or spend three times as much on overpriced big-brand models.
The most crucial aspect of any sat nav isn’t its exterior but what’s inside: the navigation software and maps. These elements are critical for route calculation, especially if you’re driving a large vehicle. Having the latest and correct set of maps tailored for large vehicles—along with features like avoiding restrictions and Points of Interest—is an absolute necessity.
Unfortunately, many sellers on big marketplaces claim to offer “proper truck sat navs” or “caravan/motorhome sat navs,” but most are simply reselling products from China or eBay, often with outdated car maps. These sat navs are rarely fit for purpose. Worse still, when you try to update them, you may find the seller no longer trades, leaving you with an unusable piece of plastic that you’ll likely sell for a tenner on Facebook Marketplace.
At C & M Navigation Systems, we take a different approach. We don’t just pack boxes and ship them out. Before listing any product, we provide samples to our affiliate professional drivers to test on the road. They trial these sat navs over several weeks, on various road types and locations, ensuring they’re fit for purpose before being sold.
The key difference between us and many other sellers is simple: we’ve been around for over five years and counting. We actively listen to customer feedback and work tirelessly to improve our products year after year.
It’s safe to say that we offer one of the widest ranges of sat navs in the UK, if not in Europe. With products available in various configurations, we cater to all budgets and requirements—because there’s no point in paying extra for a feature you’ll never use, is there?
Thank you for taking the time to visit our website. If you have any further questions, we’re always here to help.
Kind regards,
The C & M Navigation Systems Team
